QUALIFICATIONS AND JOB DESCRIPTION

LUJO SOUL

Art & Joy reside at the heart of the philosophy at Lujo, taking you on a journey to rediscover your inner child and get enchanted by the vibrant orange that so perfectly reflects our energy. Vacationing at Lujo truly is anything but ordinary and so is working here. If you, too, feel this bursting energy and wish to share it and enrich the team with your colorful personality and your knowledge, we should definitely meet. Join us on this journey to offer our guests a unique experience whilst developing ourselves further and gaining brand new perspectives on hospitality with every new day.

Job Description & Responsibilities:

-To help maximize guest satisfaction by ensuring that rooms and general areas are clean, hygienic, well-maintained and organized, 

-Ensuring the cleanliness, hygiene and organization of personnel areas,

-To coordinate all cleaning, maintenance and organization work carried out in the hotel's rooms, general areas and laundry in a complete manner,

-To ensure the control and supervision of clean rooms ready for guests,

-Preparing the annual department budget, planning and preparing the annual expense budget by taking into account the expenditures in previous years and months, budgeted room occupancy rates, calculating material price increases and communicating the results to the Senior Management within the specified time and formats,

-To determine the need for staff by taking into account the occupancy of the hotel, to organize working hours, to distribute work, to ensure that employees are given on-the-job training,

-Ensure regular supply of employee uniforms, equipment used in guest rooms and cleaning,

-Coordinate with the front desk to ensure that rooms are serviced according to guest requirements and that sufficient vacant clean rooms are available for sale.

-Assist in performance evaluations of all housekeepers and prepare guidelines and time frames for improvement.

Requirements:

-Graduated from Tourism Management, Tourism and Hotel Management and Business Administration.

-At least 6 years of experience in luxury hotels and at least 3 years of experience in relevant position.

-Fluent in at least one foreign language, preferably English, Russian

-Good command of MS Office programs,

-High communication and self-motivation, friendly and attentive to appearance,

-Guest satisfaction and solution-oriented, able to take fast and effective decisions,

-Ability to lead by motivating teammates in line with the goals of the hotel,

-Teamwork oriented, dynamic and adaptable,

-Successful in human relations, adopting the principle of working with a smiling face,

-Problem solving, result-oriented, proactive,

-Meticulous, attentive to details,

-Experienced in planning, organizing and department management,

-Experienced in budgeting, reporting and documentation,