LUJO SOUL

Art & Joy reside at the heart of the philosophy at Lujo, taking you on a journey to rediscover your inner child and get enchanted by the vibrant orange that so perfectly reflects our energy. Vacationing at Lujo truly is anything but ordinary and so is working here. If you, too, feel this bursting energy and wish to share it and enrich the team with your colorful personality and your knowledge, we should definitely meet. Join us on this journey to offer our guests a unique experience whilst developing ourselves further and gaining brand new perspectives on hospitality with every new day.

Job Description & Responsibilities:

• To carry out the registration procedures of children arriving at the Kids Club and provide necessary information to parents.
• To track children’s check-in and check-out records regularly and ensure safe handover procedures.
• To have knowledge about daily operations and activities and provide accurate information to guests.
• To ensure coordination with other departments within the scope of Kids Club operations.
• To evaluate guest requests and complaints quickly and in a solution-oriented manner.
• To ensure proper communication and information transfer between shifts.
• To ensure the proper use and protection of equipment and materials used in the Kids Club area.
• To provide information and guidance to enhance guest satisfaction.
• To work in accordance with uniform, personal grooming, and hygiene standards.
• To act in line with company policies and procedures and fulfill other assigned duties.

Qualifications:

• Preferably graduated from Tourism, Child Development, or related departments
• Preferably experienced in hospitality or children’s activity areas
• Strong communication skills
• High ability to communicate with children
• Guest satisfaction oriented
• Teamwork oriented
• Careful and responsible
• Strong problem-solving skills