Sensum Spa aims to offer customers an unforgettable experience. Our expert staff will ensure that guests feel good and have an authentic, holistic experience.

October – May: Spa: Daily 09:00 - 20:00 | Spa Treatments: Daily 09:15 – 20:00 June – September: Spa: Daily 09:00 - 21:00 | Spa Treatments: Daily 09:15 – 21:00

Please allocate at least 30 minutes prior to your treatment to allow yourself ample time to change and enjoy the facilities. Please take a shower before your massage. This helps you to experience an even more pleasant feeling during your treatment.

A two-hours cancellation notice period is required to avoid being charged 50 % of a scheduled appointment.

Due to other guests’ bookings, we are unable to provide an extension of scheduled treatments and full value rate of service will be charged.

We highly recommended booking your treatment in advance to ensure that your preferred time and service is available. If you would like to benefit from our Spa services in your own rooms, you may do so, with an additional cost (+100% of the booked treatment.)

Please do not bring valuables to the Spa. Lockers are provided however; Sensum Spa, Lujo Art&Joy Hotel cannot assume any responsibility for lost or stolen items.

At the time of reservation, please advise us if you are using skin medication, have allergies, have recently undergone cosmetic surgery or are pregnant. Acknowledging these conditions will allow us to make the relevant arrangements.

The Spa will provide towels, bathrobes, slippers and disposable underwear where applicable for your use. Undergarments should be worn to ensure your complete privacy and modesty throughout your time with us.

Sensum Spa promotes a tranquil environment. As a courtesy to our other guests, please turn off all mobile devices or place them on silent mode. Any sound or music equipment must only be used with headphones.

We do not allow eating in the Spa area. However, we do allow drinking as it is important to drink plenty of water two hours before and after exercise, massage or body treatments, in order to flush toxins from the body.

We welcome accompanied children, above 16 years to use our Spa wet facilities. For health and safety reasons no child under the age of 16 is permitted in this area. They can only use indoor pool and salt room.

To continue your Spa regimen at home, all Spa products used in the treatments and services are available in our Spa boutique.