LUJO CAREER

Individual Reservation Supervisor

Art & Joy reside at the heart of the philosophy at Lujo, taking you on a journey to rediscover your inner child and get enchanted by the vibrant orange that so perfectly reflects our energy. Vacationing at Lujo truly is anything but ordinary and so is working here. If you, too, feel this bursting energy and wish to share it and enrich the team with your colorful personality and your knowledge, we should definitely meet. Join us on this journey to offer our guests a unique experience whilst developing ourselves further and gaining brand new perspectives on hospitality with every new day.

Job Description & Responsibilities

To Execute all varieties of direct bookings
To Register direct sale reservations in hotel program
To Execute the sale of car- and air transfer, including organizing them
To Identify guests’ reservation needs and determine appropriate room type
Following sales techniques to maximize revenue
Handling all special requests appropriately
Handling daily operation in Call Center Office
Checking all direct reservations registered to system
Checking all payments & transfers and notes in registered direct bookings
Ability to prepare required report regarding to sales
Managing daily mailing and call process
Assisting mailing and call process as daily routine

Requirements

To Execute all varieties of direct bookings
To Register direct sale reservations in hotel program
To Execute the sale of car- and air transfer, including organizing them
To Identify guests’ reservation needs and determine appropriate room type
Following sales techniques to maximize revenue
Handling all special requests appropriately
Handling daily operation in Call Center Office
Checking all direct reservations registered to system
Checking all payments & transfers and notes in registered direct bookings
Ability to prepare required report regarding to sales
Managing daily mailing and call process
Assisting mailing and call process as daily routine